News and Blog

According to a recent article by Telecompetitor, 28% of households in the United States are considering switching to a different internet provider in the near future, with nearly half citing poor internet quality as their main reason. Additionally, a whopping 74% of households surveyed report experiencing internet issues. 

AI Insights Series #1 - Over the past two years, AI has exploded onto the scene in most industries. As a sector that lives and breathes technology by nature, it’s no surprise that telecom has particularly embraced large language models (LLMs) as tools to be integrated into products and operations.  Nearly two years ago, our team at 7Sigma developed IRIS, an AI tool that helps users pinpoint issues and take action on important network insights generated by our NOC360 applicat

Have you ever debated whether to go with an open or closed platform? If so, you aren’t alone - the choice is one that internet providers and carriers grapple with time and time again. The fact is, both have pros and cons - but one offers the flexibility your business needs over time.  Closed Platforms: Structure and Simplicity From the beginning, closed platforms have been used to deliver solutions for specific use cases. For ISPs and carriers, these might be running network

ISPs and carriers have all been there - a subscriber reports spotty service, but it doesn’t seem like anything is wrong. Allocating time...

We’re constantly looking for ways to help internet service providers improve their network management and customer experience. Today,...

We spend a lot of time talking to carriers and suppliers across the country and industry. Unfortunately, the news we’re hearing isn’t...

We’re here to help you stay safe, stay in business, and keep your subscribers happy! Are you and your team working from home? NOC360 ...