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Discover our comprehensive network diagnostics tool
Built specifically for internet service providers and carriers, the NOC360 application integrates with countless platforms to unify information and deliver data-driven insights, providing a cost-effective and straightforward solution for broadband monitoring.
Responding directly to your needs
At 7Sigma, customer feedback is built directly into our processes. When an ISP comes to us with ideas for helpful tools or upgrades to our current software, we listen and deliver. In fact, many of our newest NOC360 features are a result of close collaboration and consultations with our customers.
Optimize your network and operations with the NOC360 toolkit
Capacity planning
Intelligence showcases the current capacity of your network and estimates the level you'll need in five years, while our team implements network design solutions that help achieve your goals.
Proactive issue identification
Advanced systems flag alarms, underperforming ONTs, and other equipment issues that may go unnoticed, allowing your team to resolve them before they escalate.
Growth opportunities
In-depth reporting and analysis tools enable marketing and sales teams to identify new revenue opportunities from subscribers who need a different level of bandwidth, are using outdated hardware, and more.
Operational efficiency
Wide-ranging integration capabilities provide access all essential network data, all in one place, empowering your team to diagnose issues from a central office and avoid expensive truck rolls.
Customer satisfaction
Data-driven network insights make it easier to quickly detect and resolve issues faced by your subscribers, while outage communication tools keep them in the loop, reducing churn.
Access state-of-the-art capabilities
Get intelligence across all platforms and systems
Spot and resolve issues
Pinpoint top priorities
Ensure effective technician visits
Detect intermittent or partial service issues
Identify under-the-radar alarms
Visualize physical network components
Add-ons
Pursuit: your tool for gaining subscribers
7Sigma's Pursuit tool provides access to data that syncs with NOC360 and gives you invaluable information about potential customers and existing customers, helping you conduct effective market analysis and data-driven campaigns that win you subscribers and upsell current customers. ​
Features​​
Data on customers versus leads and percent of households penetrated
Pins showing subscribers and leads in your area​​
Filters that allow you to single out potential customers in a sortable and downloadable list.
Information about potential leads, including home values, household members, and more.
Public Outage Map: your tool for staying ahead of subscriber concerns
Strong subscriber relationships and operational efficiency are key to survival. 7Sigma's powerful tool, the Sweep: Public Outage Map (POM), helps you achieve both by providing your cable and fiber subscribers with real-time visibility into network outages, while giving you insight into outage patterns and subscriber activity. ​
Features​​
Drill-down functionality identifying and explaining problems in customers' area
Website and mobile access
Wording for web pages and apps so subscribers understand next steps during an outage.
24/7 insights on outages with the same up-time guarantees as NOC360
Roll-out guidance based on best practices from industry peers