News and Blog

7Sigma Systems, a leading provider of network management solutions for broadband service providers, is pleased to announce the rollout of the NOC360 Help Video Library, a brand-new resource that empowers users to maximize the value of the NOC360 platform and optimize their networks. 

7Sigma Systems, a leading provider of network management solutions for broadband service providers, today announced the rollout of enhancements to Sphere, its powerful DHCP management platform built to simplify the administration and monitoring of IP address allocation across IPv4 and IPv6 networks.

Software as a Service (SaaS) has changed a lot over the last decade. Not all of it for the better. As more investment capital has flowed into software, many platforms have become optimized first for financial performance. Growth targets, packaging strategies, and exit timelines often take priority. Customers still get value, but it can start to feel secondary. Roadmaps move faster. Promises increase. The gap between what looks good in a demo and what actually works day to d

When it comes to outages, the majority of internet service providers (ISPs) and carriers avoid using public forums to keep subscribers informed over fears that doing so will lead to increased churn - and be used against them by competitors. 

According to a recent article by Telecompetitor, 28% of households in the United States are considering switching to a different internet provider in the near future, with nearly half citing poor internet quality as their main reason. Additionally, a whopping 74% of households surveyed report experiencing internet issues. 

AI Insights Series #1 - Over the past two years, AI has exploded onto the scene in most industries. As a sector that lives and breathes technology by nature, it’s no surprise that telecom has particularly embraced large language models (LLMs) as tools to be integrated into products and operations.  Nearly two years ago, our team at 7Sigma developed IRIS, an AI tool that helps users pinpoint issues and take action on important network insights generated by our NOC360 applicat

Have you ever debated whether to go with an open or closed platform? If so, you aren’t alone - the choice is one that internet providers and carriers grapple with time and time again. The fact is, both have pros and cons - but one offers the flexibility your business needs over time.  Closed Platforms: Structure and Simplicity From the beginning, closed platforms have been used to deliver solutions for specific use cases. For ISPs and carriers, these might be running network

ISPs and carriers have all been there - a subscriber reports spotty service, but it doesn’t seem like anything is wrong. Allocating time...

We know you have a business to run. And we know you already have a lot on your to-do list. Figuring out software doesn’t need to be added...

We’re here to help you stay safe, stay in business, and keep your subscribers happy! Are you and your team working from home? NOC360 ...