News and Blog

According to a recent article by Telecompetitor, 28% of households in the United States are considering switching to a different internet provider in the near future, with nearly half citing poor internet quality as their main reason. Additionally, a whopping 74% of households surveyed report experiencing internet issues. 

Have you ever debated whether to go with an open or closed platform? If so, you aren’t alone - the choice is one that internet providers and carriers grapple with time and time again. The fact is, both have pros and cons - but one offers the flexibility your business needs over time.  Closed Platforms: Structure and Simplicity From the beginning, closed platforms have been used to deliver solutions for specific use cases. For ISPs and carriers, these might be running network

Our team at 7Sigma created Public Outage Map (POM) to help you forge stronger relationships with subscribers and improve operational efficiency. Utilizing our tool, your business can empower subscribers to self-diagnose their connectivity issues, resulting in more efficient communication, better utilization of human and financial resources, and more. Below, you’ll find some of the most frequently asked questions we receive about our network outage map product.

Keeping subscribers informed during network outages is crucial for maintaining trust and reducing support calls. At 7Sigma, we understand how vital it is to offer transparent, real-time information to your customers. That’s why we’re excited to introduce the NOC360 Sweep: Public Outage Map—an innovative tool that enhances subscriber communication while optimizing your support resources.

AUSTIN, Texas, February 20, 2025 ( Newswire.com ) - 7Sigma Systems, Inc. is excited to announce that Drew Wall has joined the team as...

We’re constantly looking for ways to help internet service providers improve their network management and customer experience. Today,...

We're continuing our focus on solving providers' biggest challenges with the appointment of Ryan Larson as Director of Customer...

This first-in-the-industry tool analyzes all of the data already available in NOC360 and provides immediate insight into subscriber and...

We’re here to help you stay safe, stay in business, and keep your subscribers happy! Are you and your team working from home? NOC360 ...